Driver app and dispatch console for same-day delivery
Offline-first driver app, live dispatch and an embedded squad.
- Client
- Carrygo (concept)
- Industry
- Logistics & Mobility
- Timeline
- 24 weeks, then ongoing squad
- Platforms
- Android, iOS, Web dispatch console
Drivers worked from paper manifests and a group chat; dispatchers assigned jobs by phone. We built the driver app, a live dispatch console and customer tracking — then stayed on as a squad.
The challenge
Every extra driver added more phone calls, not more deliveries.
Paper manifests
Route order and proof of delivery on paper.
Manual dispatch
Jobs assigned by phone, with no live positions.
Blind customers
No ETA, so many weren't home.
Patchy signal
Basements and tower blocks meant working offline.
Our solution
The driver's phone, the dispatcher's screen and the customer's text, as one system.
Offline-first driver app
Sequenced routes and proof of delivery that sync later.
Live dispatch
Every driver on a map, with automatic assignment.
Customer ETA links
Live tracking and a narrow delivery window.
Embedded squad
Four engineers working inside Carrygo's roadmap.
Outcomes
+28%
Drops per shift
−45%
Failed deliveries
100%
Parcels with live ETA
4
Engineers in the squad
Drivers can be added without adding dispatchers at the same rate.
Technology
- Flutter
- Kotlin
- Go
- PostgreSQL
- PostGIS
- Redis
- Google Maps Platform
- GKE
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