Skip to content

Online booking for a twelve-clinic physiotherapy group

Real-time booking, reminders and local search.

Client
Cadence Clinics (concept)
Industry
Healthcare & Wellness
Timeline
16 weeks
Platforms
iOS, Android, Web
Services
App DevelopmentWeb DevelopmentSEO / Content Marketing
Cadence ClinicsHealthcare & Wellness

Patients could only book by phone during opening hours. We connected them to live availability and made every clinic easy to find.

+40%Online bookings · target

The challenge

The demand was there. The friction was the phone.

Phone-only booking

Evening demand waited until morning.

No-shows

Missed slots that couldn't be re-sold.

Thin location pages

Twelve clinics, poor local visibility.

Sensitive data

Health information needed strict controls.

Our solution

Live availability for patients, findability for every clinic.

  • Real-time booking

    Two-way sync with the practice system.

  • Reminders & waitlist

    Cancellations filled automatically.

  • Patient app

    Appointments and exercise plans in one place.

  • Local SEO

    Rich, clinician-reviewed location pages.

Outcomes

+40%

Online bookings

−30%

No-shows

12

Location pages

24/7

Booking

Front desks freed for the patients in front of them.

Modelled targets, not reported results.

Concept study: the organisation is fictional and figures are modelled targets, not reported results.

Technology

  • React Native
  • Next.js
  • Node.js
  • PostgreSQL
  • Practice-management API
  • Twilio
  • AWS

One analytics platform for a farm-supply network

Next case study

Have a problem like this one?

A senior lead replies within one business day.

Start a projectconsult@devtechnology.ca